FAQs-1

Frequenly Asked Questions

Boxco cabinets are affordable, high-quality products manufactured by a small, dedicated team in New England. We use only the best materials, and thoughtful, simple design, to ensure that your kitchen will be beautiful, unique and functional. We are dedicated to helping you create the kitchen, or space, of your dreams. 

It’s never too early to start imagining your dream kitchen, but we usually recommend that you really dig into the design process at least 16 weeks before you need your cabinets to be delivered. The design process usually takes about 4-8 weeks, and production takes 8-12 weeks from final drawings to delivery. 

We deliver within 3½ hours of Greenfield, MA. If you are outside our delivery range, we can arrange to ship cabinets to you. 

Boxco kitchens are made in Greenfield, Massachusetts, which is in the Connecticut River Valley. Greenfield is a town with a rich history of manufacturing, and we are proud to carry on this legacy. 

The design process usually takes 4-8 weeks. Cabinet production takes 8-12 weeks from final drawings to delivery.

We can get you a quote within 5-7 business days. To get started, please send us any floor plans or drawings that you have. The more detail you provide, the more accurate your quote will be. We also offer free in-person consultations over zoom if you need more guidance before we quote your project, or if you have any questions. 

We offer a 10 year Limited Warranty. If you would like to see a copy of our Sle of Goods Agreement, please contact info@boxco.studio.

Design Process

We have a four part design process consisting of Planning, Refining, Ordering, and Receiving and Installing. Each part of the process is outlined here.

We love working collaboratively with other designers. We have several different ways that we like to structure the design process with other professionals. We can work with you and your design team to figure out what process works best for you!

If you choose to have us install your kitchen, we will take final measurements. Otherwise, we rely on your contractor, project manager, or trusted installer to provide us with accurate measurements.

Yes, working directly with contractors is a great way to ensure that all measurements are accurate, that the timing of cabinet delivery works with the construction schedule, and the space is ready for cabinet installation.

Cabinets

We make cabinets out of high-quality plywood, medium-density fiberboard and Fenix laminate. We have researched all of our materials in depth to ensure that they meet our quality and sustainability standards. 

We offer three different types of finishes. Osmo wood-wax, which provides a transparent, durable, matte finish made from natural materials that we use as a clear coat and also in a range of custom colors. We also make cabinets with Fenix laminate, an Italian laminate that we love. And, we also provide a hand-applied paint finish. 

No, we no longer make countertops. But we have a range of countertop materials samples in our studio, and can help connect you to countertop makers and installers in New England. 

Of course! If you are local, we encourage you to come visit our shop and showroom so you can see our materials in person. We can also send samples to you. Just let us know what colors and finishes you are interested in and we will mail them free of charge. 

If you are a trade professional and are interested in a sample kit, you can contact us at trade@boxco.studio

Yes. We make custom bathroom vanities, closet systems, banquettes and shelves. Let us know about your project.

In an energy intensive industry, we endeavor to think critically and innovatively about our materials and methods, in order to reduce waste and care for our planet and for ourselves. You can read more about our process, and how we work to reduce waste, here. 

Pricing

To ensure that we can provide our clients with the highest level of service and quality, we currently have a custom order minimum of $8,000.

We are committed to helping you create a home that feels cohesive and efficient, and when you choose to buy a custom kitchen from Boxco, our expertise and services extend beyond the kitchen. We can design your bathroom vanities, custom closets, bookshelves, banquette seating, and other storage solutions.

We will soon have an online shop with semi-custom bathroom vanities available that will allow customers to purchase a la carte, and be able to have a Boxco bathroom without meeting our minimum order requirements.

Our prices range from $450 to $1200 per linear foot. Our kitchens usually start at around $15k, but pricing is very dependent on the complexity and size of the job. 

Delivery cost varies based on distance and size of job, but is usually $500-$1000. 

Delivery & Installation

Once the 50% Production Payment has been made, we will provide a delivery date. As long as there is adequate time for production, we will work with you to ensure that the date coincides with your construction schedule. This delivery date is usually 8-12 weeks from the Production Payment. If you live within our delivery radius (see question above) we will deliver directly to you. If you are outside of this area, we will ship them via freight.

Unless your project is happening in stages, all of the cabinets will arrive at the same time. 

Boxco installation usually takes from 3-10 business days based on the size of the project. We do install our own cabinets, but our schedule does tend to fill up quickly. We can also work with you and a contractor or installer of your choosing to make sure that our cabinetry is installed correctly. 

Unless you are a professional installer, we recommend that you do not install your own cabinets. 

Cabinets should be stored in a climate controlled space. This could be inside your house or in a climate controlled storage unit. Products not accepted within 7 days from the time the order is ready for delivery will be transferred to a warehouse for storage. You will be responsible for all costs and expenses incurred.